Introduction to School Facilities Maintenance Planning
INTRODUCTION
When maintaining a school, we pay
not only for bricks and mortar, but also student and staff well-being.
Effective school maintenance protects capital investment, ensures the health
and safety of our children, and supports educational performance.
As America's school buildings age,
we face the growing challenge of maintaining school facilities at a level that
enables our teachers to meet the needs of 21st century learners. While the
construction of new school facilities supports this task, many older buildings
have developed modularly over time. A 1920s-era school may have gotten an
addition in 1950, which in turn got an addition in 1970, and yet another
addition in 1990. The task of caring for these old school buildings, some of
which are historically or architecturally significant, at a level that supports
contemporary instructional practices is substantial. At the same time,
maintaining the finely tuned workings of new, more technologically advanced
facilities also demands considerable expertise and commitment.
Thus, it is perhaps not surprising that facilities
issues arise at all educational levels, prekindergarten through post-secondary,
and all sites, both school buildings and administrative offices alike. Challenges
arise in both new and old facilities, although the types of concerns may
differ. For example, even a brand-new building may have problems with
inadequate air circulation, which can lead to indoor air quality (IAQ) problems
unless remedied. Older buildings, on the other hand, more frequently face
age-related issues such as inefficient energy systems that can lead to
uncomfortable indoor climate and high utility bills.
What causes facilities problems? Certainly extreme
environmental conditions and a lack of maintenance funding contribute to
building deterioration. But many facilities problems are not a function of
geography or socioeconomic factors but are, instead, related to maintenance
staffing levels, training, and management practices.
Because we know that routine and unexpected
maintenance demands are bound to arise, every education organization must
proactively develop and implement a plan for dealing with these
inevitabilities. Thus, an organization must plan to meet the challenges of
effective facilities maintenance. It is simply too big of a job to be addressed
in a haphazard fashion. After all, the consequences affect teaching and
learning, student and staff health, day-to-day building operations, and the
long-range fiscal outlook of the organization.A sound facilities maintenance
plan serves as evidence that school facilities are, and will be, cared for
appropriately. On the other hand, negligent facilities maintenance planning can
cause real problems. Large capital investment can be squandered when buildings
and equipment deteriorate or warranties become invalidated. Failing to maintain
school facilities adequately also discourages future public investment in the
education system.
However, school facilities maintenance is concerned
about more than just resource management. It is about providing clean and safe
environments for children. It is also about creating a physical setting that is
appropriate and adequate for learning. A classroom with broken windows and cold
drafts doesn't foster effective student learning. However, neither does an
apparently state-of-the-art classroom that is plagued with uncontrollable
swings in indoor temperature, which can negatively affect student and
instructor alertness, attendance, and even health.
School facilities maintenance affects the physical,
educational, and financial foundation of the school organization and should,
therefore, be a focus of both its day-to-day operations and long-range
management priorities.
Who Should Read This Document?
Meeting legal standards with regard to facilities
maintenance is the bare minimum for responsible school management. Planners
must also strive to meet the spirit of the laws and the long-term needs of the
organization.
Because facilities maintenance planning is constrained
by real world budgets, planners must often think in terms of trade-offs. Thus,
they must weigh routine tasks against preventive maintenance that pays off only
over the long run, while always needing to be prepared for emergency responses
to broken air conditioners, cracked pipes, and severe snow storms. The
difficult job of planning for facilities maintenance is most effective when it
relies upon up-to-date information about the condition and use of buildings,
campuses, equipment, and personnel. Thus, staff who are intimately involved in
the day-to-day assessment, repair, and maintenance of school facilities must
also play an active role in the facilities maintenance planning process. Yet
facilities maintenance planning is not solely the responsibility of the
facilities department. Effective planning requires coordination of resources
and commitment at all levels of the education organization.
Our vision for this
Planning Guide for Maintaining School Facilities is to encourage
information-based decision-making in this crucial, yet often overlooked, aspect
of schools management. Because no two school districts face precisely the same
challenges, this Planning Guide does not attempt to provide a single
template for an all-inclusive facilities maintenance plan. Rather it focuses on
best practices that can be undertaken to develop a plan that meets the unique
needs of an education organization.
In a
Nutshell...
Experience
at the local, state, and national levels suggests that effective school
facility maintenance planning can:
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contribute to an organization's
instructional effectiveness and financial well-being
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improve the cleanliness,
orderliness, and safety of an education organization's facilities
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reduce the operational costs and
life cycle cost of a building
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help staff deal with limited
resources by identifying facilities priorities proactively rather than
reactively
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extend the useful life of
buildings
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increase energy efficiency and
help the environment
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The Planning
Guide does the following:
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argues that school facility
maintenance is a vital component in the responsible management of an
education organization
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focuses specifically on the needs
of an education audience (i.e., it is written specifically for education
administrators and staff at the building, campus, district, and state levels)
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stresses strategies and procedures
for planning, implementing, and evaluating effective maintenance programs
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describes a process, not a canned
set of "one size fits all" solutions
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includes "best practice"
recommendations, not mandates
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supports recommendations from
another National Forum on Education Statistics publication, Facilities
Information Management: A Guide for State and Local School Districts (http://nces.ed.gov/forum/publications.asp)
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This Planning
Guide is not:
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a how-to manual of maintenance
procedures and instructions
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an attempt to dictate
policy-making in local and state education agencies (although it can and
should serve as a guide to policy-makers as they consider their options and
needs)
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Planning for School Facilities Maintenance
GOALS:
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To explain why planning is an
essential component of managing school facilities maintenance activities
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To communicate that effective
facilities management requires the support of many stakeholders throughout
the organization and community
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To confirm that informed
decision-making demands ready access to high-quality data that describe the
status of the organization's facilities, needs, and capabilities
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- Effective Management Starts with Planning
- Why Collaborate during Planning (and with Whom)?
- Creating a Unified Organizational Vision
- Links to Budgeting and Planning
- Data for Informed Decision-Making
- Commonly Asked Questions
- Additional Resources
- Planning for School Facilities Maintenance Checklist
An essential component of an
effective school program is a well-conceived school facilities maintenance
plan. A properly implemented plan provides school administrators comfort and
confidence when contemplating the future of their campuses.
Effective Management Starts with Planning
Unless facilities maintenance
planning is a component of a greater organizational management plan, it is
doomed to failure. After all, how else can maintenance planners be certain that
other policy-makers share their priorities? Or that funds will be available to
achieve their goals? And how else can they learn about demographic and
enrollment projections and the ensuing changes in building demand? Thus,
facilities maintenance planning must be an element of the overall
organizational strategy-part of the "master plan."
aving said this, however, planners must also accept
that the future is not now (despite the adage that suggests differently). In
other words, change takes time, and improvements in organization-wide endeavors
most often occur in steps. If a school district finds itself in need of a major
overhaul in its facilities maintenance management system, it cannot expect to
jump to the head of the field in one or two years. Instead, planners must
institute improvements over longer time frames and accept that progress is
measured relative to the organization's starting point rather than by comparisons
with other organizations that may or may not be working under comparable
circumstances.
Why Collaborate during Planning (and with Whom)?
In many ways, the process of planning is more
important than the outcome. The process of formulating a plan establishes a
forum through which interested parties have a chance to voice their opinions
about the future of the organization. This opportunity, and the dialogue (and
even debate) that ensues, is an effective way of infusing fresh ideas and new
perspectives into school management. Collaborative planning also helps
stakeholders feel that their views are respected and valued. In turn, this
atmosphere of respect often fosters staff and community support for the
decisions being made about the future direction of the organization (and,
perhaps more importantly, the day-to-day steps that must be taken to achieve
these goals).
Training Facility
Overview
A professional's need for education and training does
not end upon completion of his or her formal schooling years. Today, more than
ever, continuing education is paramount to maintaining and enhancing one's
skills, especially in response to changes in technology that impact virtually
every profession. While most state licensing agencies and professional
associations require continuing education credits for professional
certification, individuals may seek educational opportunities to achieve other
personal and career objectives.
Typically, K–12 educational
facilities do not meet the
requirements for educating adult students in a continuing education
environment. As such, this WBDG building type page addresses the fundamental
attributes and features of training facilities designed for adult professionals
in particular. Note that this page does not cover specialized technical
training facilities, such as pilot flight training, or overnight accommodations
provided at some training facilities. Also, academic
laboratory and library buildings are covered elsewhere in the Whole Building
Design Guide.
Building Attributes
A training facility for adult professionals must have
flexible and technologically-advanced learning environments that are safe,
healthy, comfortable, aesthetically-pleasing, and accessible. It must be able
to accommodate the specific space and equipment needs of the training program
and curriculum. Support spaces geared toward adult needs, such as a business
station that allows students to carry out some business functions during their
training sessions, must be seamlessly integrated into the facility as well.
A. Types of Spaces
A training facility incorporates a number of space
types to meet the needs of adult trainees, trainers, and staff. These may
include:
Classrooms
- Auditoriums: Large-size rooms designed for lecture-style instruction and training. Auditorium may be equipped with partitions to create smaller training venues. To facilitate circulation and ease of access, locate auditoriums on the first floor of the building near major parking facilities.
- Conference Rooms: Multiple purpose medium-size instruction rooms. Depending on the seating configuration, the rooms may accommodate lecture-style instruction or encourage interaction in the form of roundtable discussions and teleconferences. Often two or three conference rooms can be combined to form a larger conference room by opening movable partitions that slide or fold into pockets in the walls.
- Seminar Rooms: Multiple-purpose, small-size instruction rooms, usually used to accommodate a small number of people within close proximity.
- Audio/Visual-Equipped Rooms: Rooms equipped for audio/visual and Internet-based instruction.
- Computer Training Rooms: Rooms equipped with computer workstations and Internet access for each student.
- Dry Laboratories: Media based, such as electronics.
User Support Spaces
- Trainee Storage Spaces: Lockers, coat closets, or cubbies for trainees to temporarily store their possessions.
- Library or quiet reading room with study cubicles.
- Observation Rooms: Spaces adjacent to classrooms for simultaneous translation of instruction into a second language.
- Business Stations: Space equipped with computers with Internet access, phones, and fax machines for trainees to quickly connect with their organizations.
- Convenience Store, Kiosk, or Vending Machines
- Bookstore
- Lobby: Central location for building directory, schedules, and general information
- Common Space: Informal, multi-purpose recreation and social gathering space
- Cafeteria or Dining Hall
- Infirmary: On-site health care facility with a private office for health care provider
- Restrooms
Administrative Support Spaces
- Administrative Offices: May be private or semi-private acoustically and/or visually.
- Trainer Offices: May be shared space and equipment, including computers, phones, fax machines, desks, libraries, and supplies.
Operation and Maintenance Spaces
- General Storage: For items such as stationery, equipment, and instructional materials.
- Food Preparation Area or Kitchen
- Computer/Information Technology (IT) Closets. See WBDGAutomated Data Processing: PC System for related information.
- Maintenance Closets
B. Important Design Considerations
Flexibility
At some training facilities, programs and schedules
vary frequently. Furthermore, instructors have different and evolving training
methods. As such, flexibility within the building's design is critical to the
success of an enduring training program. The following strategies can be used
to meet the challenge of designing a training facility around evolving teaching
styles and emerging technologies:
- Cluster instructional areas around central, shared support and resource spaces. Shared resource spaces may include informal gathering spaces, shared seminar rooms, computer kiosks, and trainer offices.
- Use an appropriate combination of stand-alone movable partitions, movable modular furnishings, and large double doors between classrooms and shared spaces.
- Create classrooms of various sizes. Equip larger rooms with movable partitions to accommodate a wide variety of group learning sizes.
- Arrange spaces in keeping with the educational and programmatic goals of the facility.
- When connecting semi-private or enclosed spaces to more open areas, ensure moderate visual openness and acoustical privacy.
- Where possible, allow for individually controlled temperature and lighting.
Technological Connectivity
Technology has become an indispensable tool for business,
industry, and education. Many training courses are specifically designed to
enhance a trainee's competency with new software and hardware. In some cases,
technology has even changed the way instruction is provided: from traditional
live instructor-led courses to self-directed learning and individualized
instruction. Distance learning using telecommunication technologies like cable
television, Internet, satellites, and videotapes, is popular because it allows
students from across the nation to participant in courses remote from the point
of instruction.
Given that technology is driving a variety of changes
in the organizational and architectural forms of training facilities, consider
the following issues when incorporating it, particularly information technology
(IT), into a training facility:
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Currently, many
training facilities provide IT connection in only a few areas, like computer
training rooms, business stations, and media centers. Because IT is becoming an
integral part of training curricula, designers should plan new training
facilities to have a distributed, robust, and flexible IT infrastructure, which
would allow technological access in virtually all the spaces.
·
During the
planning stage, identify all necessary technological systems (e.g., voice/cable/data
systems such as audio/visual systems, speaker systems, Internet access, and
Local Area Networks [LAN] / Wide-Area Networks [WAN] / Wireless Fidelity
[WI-FI]), and provide adequate equipment rooms and conduit runs for them.
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Allow for computer
and Internet connectivity at desks, as appropriate. Consider equipping fixed
desks with under-top computers to ensure adequate sightlines between trainers
and trainees.
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Consider and
accommodate for wireless technologies, as appropriate.
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For existing training
facilities, consider improving access to the IT infrastructure as renovations
are undertaken.
Indoor Environmental Quality
All educational facilities, including training
facilities, must have high-quality
indoor environments to promote
learning as well as productivity. The following strategies support good indoor
environmental quality that can positively influence task performance and
attention spans:
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Quality
Acoustics: Trainees should be able to hear their instructors clearly, and vice
versa. Ensure low ambient background noise and appropriate acoustics in
classrooms and support spaces through a combination of space planning, sound
absorption, and sound transmission reduction techniques. For example, avoid
placing mechanical rooms next to classrooms, conference rooms, auditoriums,
offices; libraries, laboratories, and computer centers may be adjacent to
classrooms. Consider sound amplification and/or speaker systems for auditoriums
and other appropriate spaces. Provide accommodations for hearing impaired
trainees.
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Appropriate
Lighting: A high quality, energy-efficient lighting system that utilizes both
natural and electric sources as well as lighting controls is optimal for a
learning environment. Ensure the lighting design is appropriate for the task at
hand. Consider indirect/direct luminaries for ambient lighting in classrooms
and support areas. Allow individually controlled lighting in study areas and
workrooms where possible. Design appropriate exterior lighting for facilities
that will be used at night.
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Daylighting: Use daylighting to enhance the visual environment of
classrooms as well as support spaces. Coordinate the daylighting scheme with
the design of interior
lighting and controls as well as other energy
efficiency measures. Specify energy-efficient
windows. Install proper sun
control and shading devices to reduce
glare (especially in computer training rooms) and allow for room darkening (for
rooms with A/V equipment).
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Environmentally
Preferable Products: Use low VOC paints and finishes for interior surfaces.
Consider selecting renewable materials such as bamboo flooring. Specify
no-formaldehyde panels and cabinetry. Use non-toxic cleaning products. See WBDGEvaluating
and Selecting Green Products and Sustainable
O&M Practices for more
information.
·
Good Sightlines:
Ensure adequate and appropriate sightlines in auditoriums, conference rooms,
and seminar rooms. Consider sloped floors, which promote good sightlines and
are more accessible than tiered floors.
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Comfort and
Aesthetics: Allow users to adjust seating, computer equipment placement, light
levels, table or desk heights, classroom layout, and ventilation. See WBDGProductive—Provide
Comfortable Environments for more
information. Make a learning environment more conducive with colors.
·
Thermal Comfort
and Ventilation: Ensure fresh air intake and adequate airflow rates. Specify high-performance
heating, ventilating, and air-conditioning equipment (HVAC) zoned to accommodate varying occupancy rates. Commission the system to ensure functionality. At a minimum,
comply with American Society of Heating, Refrigerating and Air Conditioning
Engineers (ASHRAE) Standard 55 Thermal Environmental Conditions for Human
Occupancy, and ASHRAE Standard 62.1 Ventilation for Acceptable Indoor Air
Quality (ANSI Approved). Refer to
ASHRAE Applications Guide, Chapter 6 for guidance on designing HVAC systems in
educational spaces. Incorporate natural ventilation, if appropriate. See WBDGProductive—Provide
Comfortable Environments for more
information.
Business Resource Centers
In 2008, the Utah State Legislature
signed into law the Utah Business Resource Centers Act. Business Resource
Centers (BRC) will increase the success rate of Utah businesses, providing
services that will ultimately allow new and existing businesses to grow and
flourish.
BRCs are entities established by the
Governor’s Office of Economic Development at Utah public institutions of
higher-education or other appropriate community locations. They are certified
one-stop resource centers providing coordination of business support,
education, tracking of clients, access to sources of funding, training,
technical expertise, talent, and networking for new and existing businesses.
BRCs will partner with various
business service providers located in their local service area and assist in
the coordination of their activities, identify gaps in provided services,
develop initiatives and provide opportunities. Business service provider
partners will include federal, state, county, city, academic, private and any
other business service providers that desire to participate with the BRC.
Business Resource Centers are
required to secure matching funds for this effort. Matching funds may be in the
form of cash or in-kind (facilities, services, personnel, etc.) or as approved
by the Governor’s Office of Economic Development.
The Governor’s Office of Economic Development
will provide administrative oversight for the BRCs, maintain decision authority
and act as fiscal agent. A Business Resource Centers Advisory Board,
formed by the Governor’s Office of Economic Development, provides operational
oversight of, and
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